Customer Help

FantasyIQ Q&A

Use this when you are setting up a league, signing in, switching leagues, or checking why ESPN sync is not loading.

Where do I find my ESPN league ID?

Open your ESPN fantasy league in a web browser. The league ID is the number after leagueId= in the URL.

Where do I find my ESPN team ID?

Open your team page or roster page in a browser. The team ID is the number after teamId= in the URL.

Do I share my ESPN password?

No. FantasyIQ does not need your ESPN password. Live sync uses public ESPN league data.

Why does my ESPN league need to be public?

ESPN blocks private league data from public sync. Public league access lets FantasyIQ read teams, draft state, and league settings.

What is my dashboard access code?

It is the FantasyIQ code from your setup email. It is not your ESPN password and it only unlocks your FantasyIQ dashboard.

How do multiple leagues work?

Your Season Pass includes up to three ESPN leagues on one dashboard. Use the active league selector at the top of the dashboard.

What if my league is half-PPR, standard, double flex, or superflex?

Enter those settings on the setup page. FantasyIQ stores them with the league profile and uses them for boards, mocks, and draft decisions.

Why does the dashboard show a demo?

Open the customer link from your setup email. It should include ?customer= in the URL. Then sign in with your access code.

What should I do before draft day?

Open each league, confirm the active league name and team list, run a mock, and check that live draft sync can reach ESPN.

What if live sync does not load?

Confirm your league is public, the season is correct, and the league/team IDs are right. If it still fails, email support with your dashboard link.

Can I add a fourth league?

Yes. The first three leagues are included. Additional leagues use the $5/year add-on from the dashboard plus button.

How do refunds work?

Check the refund policy linked from the site footer. If ESPN public access prevents live sync for your league, contact support.